Refund policy

At FabMe, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee from the date of delivery. If you are not satisfied with your order for any reason, please contact us within 30 days of receiving your item.

Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.

How to Initiate a Return

Email us at info@fabme.store with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Non-Returnable Items

For hygiene reasons, opened or used skincare products are non-returnable unless they arrive damaged or defective.

Damaged or Defective Items

If your item arrives damaged or defective, please email info@fabme.store within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.